Stories from Vounteers
We are pleased to be able to bring you stories from our volunteers
we believe they describe us best
Annie, Appropriate Adult
Annie has been with Anglia Care Trust, volunteering for 7 years. She's an Appropriate Adult in Bury St Edmunds and tells us about why she began, what she gets out of it, and how much of a difference she believes volunteers make.
Tim, Volunteer Chef
Tim volunteered after the pandemic, teaching people in our housing services to cook for themselves. Tim is now a member of ACT's staff.
Tim, a Lived Experience Volunteer
Volunteering as both a Money Adviser and in our Housing First Service, Tim wanted to give something back after receiving support himself.
Serena & Sharlene, SEND Mediator Volunteers
Listen to sisters Serena and Sharlene talking about their roles as SEND (special education needs and disabilities) Mediator volunteers for ACT. They explain why they took on the role, what it entails, and how they feel about working with ACT. The video was filmed during Volunteer Week 2024
Nick, Appropriate Adult Volunteer
Nick tells us about his role supporting vulnerable people in custody, as an Appropriate Adult. Here's what the role involves, how it helps, and how much he enjoys it.
Lauren, from Volunteer to Staff Member
Lauren began working with ACT as a Community Support Volunteer. She's now a Community Support Officer and tells us about her journey, her role and what she gets from working with the team.
Ann, Volunteer across 3 Services
Ann volunteers as an Appropriate Adult, as a Money Adviser and in our Community Connectors Service.
She's been volunteering with ACT since 2019 and in this video she tells us about her roles, about what a difference volunteering makes to our service users, and what she gets from being a volunteer.
Volunteer with ACT
Volunteer with Anglia Care Trust as an Appropriate Adult, in Domestic Abuse Support, Money Advice, as an Independent Visitor, in Housing Services or more. Free training, lots of experience and meeting new people are all of the things that our volunteers say that they gain from their roles. Listen to our team and our volunteers tell you about volunteering with ACT
Lorna, Supported Housing Volunteer
"I get that good buzz feeling" helping others. In recovery herself, Lorna feels that she's been given a second chance by ACT. By volunteering, she's building up experience and learning new skills/doing training and so volunteering is great for her as well as the service users that are benefitting from her support in our housing team.
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Megan, Appropriate Adult Volunteer
ACT manages the Appropriate Adult service across Norfolk and Suffolk. We are grateful to volunteers like Megan for their time and dedication. They make a huge difference to vulnerable people in custody - a very frightening experience for many
Christina, Appropriate Adult Volunteer
Christina describes her role as a volunteer Appropriate Adult for ACT, and also goes to court to support victims of domestic abuse. As with all of our volunteers, Christina's role is invaluable. As a retired person, Christina gains a lot from volunteering in return.
Laura, Appropriate Adult Volunteer
Lara describes her role as an appropriate adult volunteer for ACT. Laura has volunteered alongside her university degree and has gained valuable experience whilst giving something back