housing-services

In the last year we have:

  • Assisted 638 people being released from prison to find suitable and sustainable accommodation – a prerequisite to settling back into the community and reduce re-offending.
  • Accommodated 22 rough sleepers in our Short Term Emergency Beds Service
  • Helped 37 people to move through our Supported Accommodation into independent living – all of these were offenders who have not offended whilst they have been supported by ACT, and 7 of which moved on after securing full time employment
  • Worked with 97 rough sleepers and sofa surfers off the streets in Suffolk Coastal to secure or alternative accommodation and 106 in the Tendring District
  • Worked with 38 private sector landlords in our Triangle Tenancy Scheme which opens up the private rented sector to vulnerable people who would not have been able to get a private rented property because they were on benefits or had no reference or guarantor.
  • Received 99 requests for support in our STARS service
  • 13 Service Users successfully housed through the Housing First model of support
housing-services

Short Term Emergency Provision Service (STEPS)

In partnership with Ipswich Borough Council, we have 2 shared houses in Ipswich where we provide emergency accommodation for those rough sleeping or at risk of being homeless.

In partnership with Ipswich Borough Council, we have 2 shared houses in Ipswich where we provide emergency accommodation for those rough sleeping or at risk of being homeless. Once they are settled, we support them to find alternative longer-term accommodation, usually within 4 weeks. Very often, we are able to move them into our own Accommodation Based Support Service. Referrals come directly from Ipswich Borough Council, through the Rough Sleeper Initiative, funded by the Ministry of Housing, Communities and Local Government.

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housing-services

Accommodation Based Support

The accommodation based support service provides short-term housing support services for adults who are living in temporary accommodation and is funded by Suffolk County Council’s Housing Related Support.

The accommodation based support service provides short-term housing support services for adults who are living in temporary accommodation and is funded by Suffolk County Council’s Housing Related Support.

The key aims of such services are to enable people to develop their skills in maintaining a home and assist them in finding a permanent home of their own. We have 50 units of accommodation across Suffolk, providing 28 to ex-offenders helping them to re-settle into the community and 22 for single homeless, working in partnership with Sanctuary Supported Living. We maintain a waiting list for those whose immediate housing need cannot be met.

To access this service, individuals have to be registered on the Suffolk County Council Housing Related Support portal – follow this link;

https://portal.suffolk.gov.uk/hrs/

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Triangle Tenancy Scheme

The scheme is a response to a lack of accessible accommodation for vulnerable people who are able to live independently and ready to move into permanent accommodation, primarily those on benefits or who cannot provide a guarantor.

The scheme is a response to a lack of accessible accommodation for vulnerable people who are able to live independently and ready to move into permanent accommodation, primarily those on benefits or who cannot provide a guarantor.

We work closely with local private property owners across Suffolk and Essex, leasing 72 units of accommodation from them in order to sublet to those individuals who have successfully demonstrated their ability to manage a tenancy.

We provide the necessary tenancy management throughout the lifetime of the lease and we work closely with other support agencies to ensure individuals settle into an independent lifestyle.

This project is funded through a variety of grants and is accessed usually through our Accommodation Based Services. We are always looking for furniture and equipment for our houses so if you have anything you wish to donate, please contact our team on 01473 622888.

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Satellite Domestic Abuse Accommodation with Support

Working in partnership with Suffolk County Council and East Suffolk District Council, we provide a much-needed service across East Suffolk and in Ipswich.

Working in partnership with Suffolk County Council and East Suffolk District Council, we provide a much-needed service across East Suffolk and in Ipswich. We provide accommodation for victims of domestic abuse who are excluded from the generic refuge provision, such as males, those with substance misuse issues or severe mental health issues. We help them to set up their new homes, maintain their tenancy and support them and their family to start again free from danger. For more information about this service, please contact our support and advice Freephone 0800 977 5690.

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Rough Sleeper Outreach Services

Funded by the Ministry of Housing, Communities and Local Government through East Suffolk District Council and Tendring District Council.

Funded by the Ministry of Housing, Communities and Local Government through East Suffolk District Council and Tendring District Council, we have a team of Rough Sleeper Outreach Officers who support those sleeping rough or at risk of being homeless. We work with partner agencies across Suffolk and Essex to get them into accommodation or support them to reunite with their families.

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Housing First

The principle of Housing First is to keep the accommodation in place, whatever happens, and then build the support needed around the individual.

The principle of Housing First is to keep the accommodation in place, whatever happens, and then build the support needed around the individual. Working in partnership with Ipswich Housing Action Group and Ipswich Borough Council, between us we aim to support 18 individuals to keep their tenancy and become an active member of their community. For some, this is the first time they have been able to keep their own home for many, many years. Referrals for this service come through Ipswich Borough Council Housing Options and the Rough Sleeper Initiative.

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Supporting Treatment, Accommodation and Recovery in Suffolk (STARS)

Funded by Suffolk County Council Public Health, we have 25 units of accommodation across Suffolk solely for those who are committed to recovery from substance misuse.

Funded by Suffolk County Council Public Health, we have 25 units of accommodation across Suffolk solely for those who are committed to recovery from substance misuse. We provide person-centered support plans, assist them to attend treatment and counselling and generally are with them every step of the way on their recovery journey. We work in partnership with Turning Point, treatment providers, and all individuals are referred directly by them for the service.

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