In the last year we have

In the last year we have:

  • Made 48 child and 23 vulnerable adult Safeguarding referrals to Social Services and followed these up to ensure they were being actioned.
  • Received over 1200 referrals for, and worked with 2800 individuals whose lives had been affected by domestic abuse, of which 1600 were children and young people.
  • Supported 15 individuals in Ipswich through the process of drug and alcohol recovery and 17 others across Suffolk

Domestic Abuse Outreach Service

Domestic abuse has a negative impact upon many families, individuals and households across Suffolk. Commissioned by Suffolk County Council, Anglia Care Trust (ACT) delivers the  Domestic Abuse Outreach Service (DAOS).

In West Suffolk, we provide a DA Link worker to the Housing Options team to support victims to access accommodation to suit their individual circumstances. In Suffolk Coastal, we provide specialist Support and Guidance to victims who’s circumstances mean they cannot be housed in a conventional refuge-type setting.

We are also funded by Comic Relief to provide Money Advice to victims of domestic abuse – our DAOS Support Workers work alongside our Money Advice team to provide targeted and much needed assistance to those who have suffered financial abuse.

For professionals – to get support for your clients from this service, please download the referral form below and either email to [email protected] or fax to 01473 618660.

For individuals, please ring our freephone support and guidance line: 0800 977 5690

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Drug and Alcohol Outreach Recovery Service

This Public Health partnership service employs two outreach officers to work with those most vulnerable in Ipswich who have complex needs including substance misuse and housing issues; an outreach officer also offers support across the west of Suffolk, specifically targeting Haverhill and Newmarket.

Previously known as the Alcohol Recovery Service, the change in name reflects the issues faced by our service users. In the last year alone, we have supported 25 people into recovery, ranging from medical help, Turning Point engagement, attending detox and residential rehab clinics. Most importantly, supporting service users to sustain their accommodation has contributed towards other positive outcomes through the year – 15 are no longer homeless. Police statistics show 63% decrease in street drinking events since the commencement of the project in early 2017 and the number of service users drinking on the streets has more than halved in the year. We work alongside the Police, support workers at the Chapman Centre and are the Vice-Chair of the Start Afresh programme.

Referrals in the Ipswich area can still be made via the Start-Afresh meeting coordinated by Ipswich Borough Council or directly by contacting [email protected]

Referrals for clients in Haverhill and Newmarket can be made via the Housing Forum chaired by St Edmundsbury Borough Council or by contacting [email protected]

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