In the last year we have

In the last year we have:

  • Made 48 child and 23 vulnerable adult Safeguarding referrals to Social Services and followed these up to ensure they were being actioned.
  • Received over 1200 referrals for, and worked with 2800 individuals whose lives had been affected by domestic abuse, of which 1600 were children and young people.
  • Supported 15 individuals in Ipswich through the process of drug and alcohol recovery and 17 others across Suffolk

Domestic Abuse Outreach Service

Domestic abuse has a negative impact upon many families, individuals and households across Suffolk. Commissioned by Suffolk County Council, Anglia Care Trust (ACT) delivers the Domestic Abuse Outreach Service (DAOS).

In West Suffolk, we provide a DA Link worker to the Housing Options team to support victims to access accommodation to suit their individual circumstances. In Suffolk Coastal, we provide specialist Support and Guidance to victims who’s circumstances mean they cannot be housed in a conventional refuge-type setting.

We are also funded by Comic Relief to provide Money Advice to victims of domestic abuse – our DAOS Support Workers work alongside our Money Advice team to provide targeted and much needed assistance to those who have suffered financial abuse.

For professionals – to get support for your clients from this service, please download the referral form below and either email to [email protected] or fax to 01473 618660.

For individuals, please ring our freephone support and guidance line: 0800 977 5690

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Drug and Alcohol Outreach Recovery Service

Do you know anyone who uses drugs and/or alcohol on the streets of Suffolk? Our new DAROS is now countywide and able to respond to the areas with the highest need.

We help service users to access mainstream services, promoting improvement in their overall health and wellbeing as well as helping them to recover from their
addictions. Not only do we support people to achieve recovery from problematic substance misuse, but the new service tackles the wider complex issues they face,
such as rough-sleeping and poor health.

We also provide support to anyone who is struggling to manage their alcohol consumption or substance misuse and is at risk of becoming a street drinker or drug
user. Our team is skilled at working flexibly and creatively with some of the hardest to reach, vulnerable and isolated individuals.

As with all our services, the DAROS team take a multi-agency approach, working closely with agencies such as housing providers, Police and treatment providers. By doing this, we are able to make sure we can help our service users overcome any barriers to their recovery and ensure we have the fullest picture of their problems. Working intensively and assertively with them, we encourage and promote positive change. As part of the service, we:

  • Build trusting relationships
  • Ensure flexible, person-centred support
  • Work collaboratively and build relationships with other outreach workers
  • Work with other professional organisations in order to fully meet the needs of our service users
  • Assist in joint care planning with other agencies, specifically with Turning Point
  • Support clients to keep appointments, maintain engagement and learn the skills needed to have a better quality of life
  • Make referrals to support clients to appropriate agencies to enable them to achieve stability, better health, and overall wellbeing
  • Help clients to reconnect with their families
  • Ensure they are housed
  • Tackle debts and anti-social behaviour.

So, if you know anyone who you think would benefit from DAROS, please get in
touch either by phoning 01473 622888 or using the referral form below.

Please download the referral form below and either email to [email protected] or fax to 01473 618660.

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