In the last year we have

In the last year we have:

  • Received over 800 referrals for, and worked with 2073 individuals whose lives have been affected by domestic abuse, of which 982 were children and young people.
  • Supported 177 individuals across Suffolk through the process of drug and alcohol recovery

Domestic Abuse Outreach Service

Domestic abuse has a negative impact upon many families, individuals and households across Suffolk. Commissioned by Suffolk County Council, we deliver the Domestic Abuse Outreach Service, also known as DAOS.

The service is primarily for those who are assessed as Medium Risk, using the DASH scoring mechanism. Those who are assessed as High Risk are supported to access the IDVA service run by our colleagues at Leeway.

We are also able to provide some accommodation for victims and their families if they do not fit the criteria for traditional refuge accommodation, for example if they have mental health issues or are male. We provide full support in this setting, helping victims to set up a new home, manage their tenancy, settle children into new schools and the full range of interventions we provide for victims of domestic abuse.

For professionals – to get support for your clients from this service, please download the referral form below and either email to [email protected] or fax to 01473 618660.

For individuals, please ring our freephone support and guidance line: 0800 977 5690

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Drug and Alcohol Outreach Recovery Service

Do you know anyone who uses drugs and/or alcohol on the streets of Suffolk? Our DAROS is countywide and able to respond flexibly to go to the areas with the highest need.

Funded by Suffolk County Council Public Health, we help service users to access mainstream services, promoting improvement in their overall health and wellbeing as well as helping them to recover from their addictions. Not only do we support people to achieve recovery from problematic substance misuse, but we also tackle the wider complex issues they face, such as rough-sleeping and poor health. We’ve recently extended the service to incorporate a psychiatric liaison service, which helps people to improve their mental and overall health and wellbeing.

We also provide support to anyone who is struggling to manage their alcohol consumption or substance misuse and is at risk of becoming a street drinker or drug user. Our team is skilled at working flexibly and creatively with some of the hardest to reach, vulnerable and isolated individuals.

As with all our services, the DAROS team take a multi-agency approach, working closely with agencies such as housing providers, Police and treatment providers. By doing this, we are able to make sure we can help our service users overcome any barriers to their recovery and ensure we have the fullest picture of their problems. Working intensively and assertively with them, we encourage and promote positive change. As part of the service, we:

  • Build trusting relationships
  • Ensure flexible, person-centred support
  • Work collaboratively and build relationships with other outreach workers
  • Work with other professional organisations in order to fully meet the needs of our service users
  • Assist in joint care planning with other agencies, specifically with Turning Point
  • Support clients to keep appointments, maintain engagement and learn the skills needed to have a better quality of life
  • Make referrals to support clients to appropriate agencies to enable them to achieve stability, better health, and overall wellbeing
  • Help clients to reconnect with their families
  • Ensure they are housed
  • Tackle debts and anti-social behaviour
  • Work closely with our colleagues in our STARS service to source accommodation for those in recovery who need additional support

So, if you know anyone who you think would benefit from DAROS, please get in touch either by phoning 01473 622888 or using the referral form below and either email to [email protected] or fax to 01473 618660.

Please download the referral form below and either email to [email protected] or fax to 01473 618660.

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Suffolk Community Connectors Service

From 1st July 2022 we will be providing the Suffolk Community Connectors Service across the county as part of the Suffolk Mental Health Alliance.

Our new, community-based offer will provide the community access to a wide range of personalised services such as psychological therapies, physical health care, employment support, medicines management and support for self-harm and substance use, as well as our over-riding aim of finding service users the right support for their mental health.

We will be offering both telephone and digital support as well as face-to-face support by visiting service users at home or meeting in the community, depending on their individual needs and preferences.

Professionals, please download the referral form below and either email to [email protected] or fax to 01473 618660

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