Over the last few years, we’ve built up a Development Reserve Fund and recently asked our operational managers to propose ideas to develop service and improve outcomes for our service users.
We held a Dragons Den-style board meeting (with very positive dragons!) and, as a result, we’ll be recruiting for a part-time service user involvement officer – they’ll engage with our service users to gain feedback, look at what we could be doing better, and to look for gaps in our services – we’ll pilot this for 18 months.
We’re also looking to fund a trainee money adviser for their first 2 years – fully trained and qualified money advisers are very rare and this particular ‘pitch’ looked at developing our own money adviser from the ground>up. We’ll then be able to expand our money advice service and apply for more funding.
Our Board of Trustees and Directors were really impressed with the pitches put forward and look forward to hearing more ideas from our team. Reinvesting in our charity is something that’s really important to us – and we know our team feels the same.